Contact BTSCAR

Last updated: September 28, 2026

For orders, compatibility checks, delivery updates, returns or warranty assistance, contact our team using the details below. Include your order number where available. For fitment questions, include your vehicle year, make, model, engine and relevant part number.

BTSCAR
Operated by HONG KONG ZHUOZHENGTONG INTERNATIONAL LIMITED
Registered address: Unit 1538, Block A, 15/F, Kwai Hing Industrial Building, 10–18 Chun Pin Street, Kwai Chung, New Territories, Hong Kong SAR

Email: support@btscar-us.com
Phone / WhatsApp: +86 158 1943 1912
Support hours: Daily, 10:00 AM–10:00 PM (GMT+8). We aim to reply within 24 hours; response times may vary.

U.S. warehouse and authorized return facility

1000 High Street, Suite C-204, Perth Amboy, NJ 08861, United States.

This location is a warehouse and return facility, separate from our registered business address. Request authorization before returning an item, and follow the return address and prepaid label issued for your order. Do not send packages to Amazon or to the address on the original shipping box without our instructions.